Terms & Conditions
Shipping
US and International customers - We ship via US Post Priority Mail.
Return Policy
We at Griffin Wings would like you to be happy with your purchase! If you're unsatisfied with the fit, quality, color or size of an item please contact us within 14 days of your purchase at griffinwings2009@gmail.com. Item(s) eligible for Exchange, Store Credit or Refund must have the original tag attached and the item(s) unworn, unwashed, undamaged, and unused, also if they were sold at full price and not on a discount or sale at the time of purchase. We'd like to point out that upon a return of an item the shipping charges will not be reimbursed.
When you're choosing an Exchange or Store Credit please indicate the item(s) name, color, print and size you'd like to exchange it to or get store credit for. Store Credit can be used one time only on a future order within one month of the return; is not cumulative with other store credits; must be used in it's entirety on an order that is equal to or greater then the value of the Store Credit.
Customs and Duty
Please note that recipients outside of the US will be responsible for any Import Duties, Clearance Fees or Brokerage Fees including any additional charges. Sometimes goods maybe subject to delays, due to customs or weather. The customer is also responsible for providing any information on required by customs to ensure the goods are cleared. Please note that we are unable to refund any duty payed on any items returned to us either faulty or unsuitable as this is a contract between the purchaser and own country's Custom and Excise.
Materials and Colors :
Griffin Wings use a variety of factory dyed and printed materials and also materials that we dye and print in the factory we work with. Some of these materials and colors are subject to change due to the factory and also our own production processes, so they might be slightly different then what you see on the web-site. These changes are a part of the creative process at Griffin Wings and will only add to the uniqueness of each piece.
Please mail Returns to :
Griffin Wings
Attn : Returns / Exchanges
35A Brosnan St.
San Francisco
CA 94103
Griffin Wings reserves the right to refuse returns. If your item(s) does not fit the above criteria we will not be able to accept it and it will be returned to you.
If you have any further questions, please contact us at : griffinwings2009@gmail.com
Privacy Policy
CEIBA SF respects your right to privacy. We collect only the information necessary for us to complete your order or to contact to you regarding the status of your order. The information we gather includes your name, email address, shipping address, and billing address. We do not store your credit card information.Should you opt out of marketing, you will never be contacted. In any circumstance CEIBA SF will not rent or sell your name or personal information without your permission.We may occasionally utilize “cookies” to help recognize you as a repeat visitor and to track traffic patterns on our site. This information is completely anonymous and used to improve the user-friendliness and functionality of our site. CEIBA SF reserves the right to update this privacy policy at anytime.
Privacy Policy
CEIBA SF respects your right to privacy. We collect only the information necessary for us to complete your order or to contact to you regarding the status of your order. The information we gather includes your name, email address, shipping address, and billing address. We do not store your credit card information.Should you opt out of marketing, you will never be contacted. In any circumstance CEIBA SF will not rent or sell your name or personal information without your permission.We may occasionally utilize “cookies” to help recognize you as a repeat visitor and to track traffic patterns on our site. This information is completely anonymous and used to improve the user-friendliness and functionality of our site. CEIBA SF reserves the right to update this privacy policy at anytime.
Privacy Policy
CEIBA SF respects your right to privacy. We collect only the information necessary for us to complete your order or to contact to you regarding the status of your order. The information we gather includes your name, email address, shipping address, and billing address. We do not store your credit card information.Should you opt out of marketing, you will never be contacted. In any circumstance CEIBA SF will not rent or sell your name or personal information without your permission.We may occasionally utilize “cookies” to help recognize you as a repeat visitor and to track traffic patterns on our site. This information is completely anonymous and used to improve the user-friendliness and functionality of our site. CEIBA SF reserves the right to update this privacy policy at anytime.